Privacy Policy

This Privacy Policy describes and governs the information collection, use, and sharing practices of Propel, doing business through, (“Propel,” “we,” “us,” and “our”) with respect to Propel’s website and mobile applications (“Online Service(s)”).

Please note that this Privacy Policy applies only to information collected by Propel and not to information collected by any third-party sites` to which Propel may link or information provided to, or collected by, third-parties through third-party cookies, web beacons, or other third-party technologies served during your visit to the Online Services.

By using our site, you agree to be bound by the terms of this privacy policy.

Effective Date

November 9th, 2015

Information We Collect and How We Collect It

Personal Information
We collect both personal and non-personal information. For the purpose of this policy, when we use the term “Personal Information” we mean information that is collected in conjunction with a name. This may include a first and last name and:

We only collect Personal Information by asking you for it, e.g., through a form on our website or within our app.

Collected Information
When we use the term “Collected Information” we mean information other than Personal Information that we (either directly or through our service providers) collect whenever you visit the Online Services or otherwise interact with us online.

For example, when you visit, our systems, or those of our service providers, may automatically recognize the date and time of visits, the type of browser you use, the website from which your visit originated, page visits, time spent on web pages, the subject of advertisements clicked or scrolled over and other data that we collect automatically.

Technology is always changing, but we generally acquire Collected Information in the following ways:

To accomplish all this, and also to allow us to offer our customers useful features, we use and allow our third-party advertising companies to use the technologies listed above and other similar technologies (“Tracking Technologies”).

In some cases, we may link the Collected Information we receive through the Tracking Technologies with some of your Personal Information. You may set your web browser software to reject certain Tracking Technologies. If you do so, certain functionality of the website that you are visiting may be affected.

Propel does not collect any geolocation data beyond determining what state you are located in. This is done to assist you in applying for food stamps because the application process varies by state.

Combining Information
We may combine your Personal Information and Collected Information. We may also obtain information about you from our affiliates or other outside sources and combine it with your Personal Information and Collected Information. We may also purchase lists containing your Personal Information (e.g., postal address, phone number, email address) for advertising and marketing purposes.

How We Use Information

We use your information:

We may also use your email address to send you news and information about our company and products that might be of interest to you. You can opt-out of receiving future communications from us about special offers and new product information. You can unsubscribe by following instructions contained in the messages you receive. You can also change your marketing preferences by contacting us at

Even if you opt-out of receiving these messages, we reserve the right to send you certain communications relating to the services we provide. We may also send you service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications. We may contact you via SMS or telephone to ask you questions to assist in helping you apply for food stamps. By providing your telephone number you agree that we may contact you for this purpose.

We may also use anonymous information, such as information pertaining to web or mobile pages you have viewed, in order to analyze trends, track user's movements, provide a better user experience, and gather demographic information for aggregate use.

How We Share the Information We Collect

The Government
We will share your information with the government in order to assist you in applying for food stamps. We may also share your information with the government in response to government inquires.

Our Service Providers
We may share your personal information with third-parties that perform services for us. Third-party service providers may, among other things: help us to provide services that you request, prepare and distribute communications, or respond to questions.

We may also share your information with certain third-party service providers, such as Google Analytics, to:

Law Enforcement and Legal Process
We may report to law enforcement agencies any activities that we believe to be unlawful. We may also report any activities that we believe may aid a law enforcement investigation into unlawful activity. We reserve the right to release your information to law enforcement agencies if we determine, in our sole judgment, that the release of your information may protect the rights, property, or safety of Propel or another person.

We may share your information with marketing partners in order to offer you exclusive deals or promotions that we believe would be of interest to you.

Sharing Your Information as Permitted by Law
We may share your information with others as required by law. We may also share your information with others as permitted by law. This may include sharing your information with government entities or third-parties in response to subpoenas, court orders, and other legal process. We may also share your information if we believe it is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine might be brought against us.

Business Transition
As we continue to develop our business, we may buy, merge or partner with other companies. If a portion or all of Propel’s assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. How We Secure Personal Information

We take reasonable and appropriate measures to help keep information secure and to help prevent it from becoming disclosed to individuals who are not described in this policy. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect, and we cannot promise, and you should not expect, that your information will be secure in all circumstances.

How We Communicate With You

If you have any questions about our privacy policy, you can contact us by emailing us at If we need, or are required, to contact you concerning any event that involves your information, you agree that we may do so by email, telephone, or mail.


Do Not Track Signals
Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked”. At this time, the Online Services do not take action in response to “do not track” signals.

We do not provide products and services to children. We do not knowingly collect or solicit information from children under the age of 13. If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personally identifiable information to us, please contact us at

A parent or guardian of a child under the age of thirteen (13) may review and request deletion of a child’s personally identifiable information as well as prohibit the use thereof. If we become aware that a child under 13 has provided us with personal information, we take steps to remove that information and terminate the child’s account.

Changes to the Privacy Policy
We reserve the right to modify or amend this policy at any time by posting the revised privacy policy on our Online Services. Material changes will only affect the information we collect after the effective date of the change to our privacy policy unless we clearly express otherwise.

Changing and Deleting
You may access your personal information through your profiles on our Online Services and delete, change, or modify that information. However, we cannot guarantee comprehensive deletion or modification of information provided to our Online Services. For additional assistance with modifying or deleting information provided to our Online Services, contact us at

Contact Us

If you have any questions about this Privacy Statement or any other issue with our Online Services, you may contact us at: