November 9th, 2015
Information We Collect and How We Collect It
We collect both personal and non-personal information. For the purpose of this policy, when we use the term “Personal Information” we mean information that is collected in conjunction with a name. This may include a first and last name and:
We only collect Personal Information by asking you for it, e.g., through a form on our website or within our app.
When we use the term “Collected Information” we mean information other than Personal Information that we (either directly or through our service providers) collect whenever you visit the Online Services or otherwise interact with us online.
For example, when you visit easyfoodstamps.com, our systems, or those of our service providers, may automatically recognize the date and time of visits, the type of browser you use, the website from which your visit originated, page visits, time spent on web pages, the subject of advertisements clicked or scrolled over and other data that we collect automatically.
Technology is always changing, but we generally acquire Collected Information in the following ways:
In some cases, we may link the Collected Information we receive through the Tracking Technologies with some of your Personal Information. You may set your web browser software to reject certain Tracking Technologies. If you do so, certain functionality of the website that you are visiting may be affected.
Propel does not collect any geolocation data beyond determining what state you are located in. This is done to assist you in applying for food stamps because the application process varies by state.
We may combine your Personal Information and Collected Information. We may also obtain information about you from our affiliates or other outside sources and combine it with your Personal Information and Collected Information. We may also purchase lists containing your Personal Information (e.g., postal address, phone number, email address) for advertising and marketing purposes.
How We Use Information
We use your information:
Even if you opt-out of receiving these messages, we reserve the right to send you certain communications relating to the services we provide. We may also send you service announcements and administrative messages. We do not offer you the opportunity to opt-out of receiving those communications. We may contact you via SMS or telephone to ask you questions to assist in helping you apply for food stamps. By providing your telephone number you agree that we may contact you for this purpose.
We may also use anonymous information, such as information pertaining to web or mobile pages you have viewed, in order to analyze trends, track user's movements, provide a better user experience, and gather demographic information for aggregate use.
How We Share the Information We Collect
We will share your information with the government in order to assist you in applying for food stamps. We may also share your information with the government in response to government inquires.
Our Service Providers
We may share your personal information with third-parties that perform services for us. Third-party service providers may, among other things: help us to provide services that you request, prepare and distribute communications, or respond to questions.
We may also share your information with certain third-party service providers, such as Google Analytics, to:
We may share your information with marketing partners in order to offer you exclusive deals or promotions that we believe would be of interest to you.
Sharing Your Information as Permitted by Law
We may share your information with others as required by law. We may also share your information with others as permitted by law. This may include sharing your information with government entities or third-parties in response to subpoenas, court orders, and other legal process. We may also share your information if we believe it is necessary to exercise our legal rights, to defend against legal claims that have been brought against us, or to defend against possible legal claims that we determine might be brought against us.
As we continue to develop our business, we may buy, merge or partner with other companies. If a portion or all of Propel’s assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. How We Secure Personal Information
We take reasonable and appropriate measures to help keep information secure and to help prevent it from becoming disclosed to individuals who are not described in this policy. Even though we follow reasonable procedures to try to protect the information in our possession, no security system is perfect, and we cannot promise, and you should not expect, that your information will be secure in all circumstances.
How We Communicate With You
Do Not Track Signals
Some web browsers and devices allow you to broadcast a preference that your activities online not be “tracked”. At this time, the Online Services do not take action in response to “do not track” signals.
We do not provide products and services to children. We do not knowingly collect or solicit information from children under the age of 13. If you are a parent or guardian of a child under the age of thirteen (13) and believe he or she has disclosed personally identifiable information to us, please contact us at firstname.lastname@example.org.
A parent or guardian of a child under the age of thirteen (13) may review and request deletion of a child’s personally identifiable information as well as prohibit the use thereof. If we become aware that a child under 13 has provided us with personal information, we take steps to remove that information and terminate the child’s account.
Changing and Deleting
You may access your personal information through your profiles on our Online Services and delete, change, or modify that information. However, we cannot guarantee comprehensive deletion or modification of information provided to our Online Services. For additional assistance with modifying or deleting information provided to our Online Services, contact us at email@example.com.
If you have any questions about this Privacy Statement or any other issue with our Online Services, you may contact us at: firstname.lastname@example.org.